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Taüt Beauty

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Terms of Service

Effective October 13, 2026 · Last updated October 17, 2026

Welcome to Taüt Beauty. These terms explain how our Site and Products work, what you can expect from us, and what we ask of you. We have tried to keep them clear, and we have put the parts that matter most — pre-orders, returns, warranty and safety — up front in plain language.

1.Agreement to these Terms

These Terms of Service (the “Terms”) form a binding agreement between you and Taut Beauty LLC (“Taüt Beauty”, “we”, “us” or “our”). They apply to your use of tautbeauty.com and any related pages, forms and features (the “Site”), and to every pre-order, order or purchase of Taüt devices, accessories and related products (the “Products”) that you make through the Site.

By accessing the Site, joining our waitlist, placing an order or otherwise using our services, you confirm that you have read, understood and agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site or place an order.

Please read Dispute Resolution; Binding Arbitration; Class Action Waiver carefully. It affects your legal rights, including your right to bring a claim in court or as part of a class action. You may opt out of arbitration within 30 days, as explained there.

2.Eligibility

You must be at least 18 years old (or the age of majority where you live, if higher) and able to form a legally binding contract to place an order. If you are buying as a gift, you are responsible for making sure the recipient reads the safety information before using the Product.

The Site is not directed to children, and we do not knowingly sell to or collect personal information from anyone under 18.

3.Changes to the Site and to these Terms

We may update the Site, our Products and these Terms from time to time — for example, to reflect new Products, changes in law, or changes to how we operate. When we make a material change to these Terms, we will update the “Last updated” date above and, where appropriate, notify you by email or a notice on the Site.

Changes apply going forward. They do not affect an order you have already placed, which remains governed by the Terms in effect when you placed it. By continuing to use the Site after updated Terms take effect, you accept them.

4.Our Products and what to expect

Taüt is a cosmetic facial-care device designed to be used as part of a personal skincare routine. We work hard to describe and photograph our Products accurately, but screens, lighting and print vary, so colors, finishes and proportions may differ slightly from what you see on the Site.

Results are individual

Skin, facial structure, age, lifestyle and consistency of use all influence how any skincare routine looks and feels. Descriptions on the Site and in our marketing — including terms such as “lift”, “sculpt” and “release tension” — describe the intended cosmetic effect on the appearance of the skin and facial contours. Individual results vary and are not guaranteed. Any testimonials, before-and-after imagery or statements we share reflect the experience of the people involved and are not a promise of what you will experience.

Not a medical device or treatment

Taüt is a cosmetic wellness tool. It is not intended to diagnose, treat, cure, mitigate or prevent any disease or medical condition, and nothing on the Site is medical advice. See Safety, health and proper use for important safety information.

Availability

Products are offered while supplies last and may be limited by quantity, edition or region. We may discontinue or modify a Product at any time. Listing a Product is an invitation to place an order, not a guarantee that it is in stock.

5.Pre-orders and the Founding Circle

From time to time we offer Products for pre-order before they are available to ship, including through our Founding Circle program. A pre-order is a binding order for a Product that has not yet been delivered to us or shipped to you. These additional terms apply to every pre-order:

  • Payment. Unless we tell you otherwise at checkout, your payment method is charged when you place a pre-order, and the Product is reserved for you in order of receipt. If the pre-order is placed with a deposit (below), only the deposit is charged at checkout.
  • Deposits and the remaining balance. Where we offer a pre-order with a deposit, the deposit, the remaining balance and the full price are shown on the Site and before you pay, and the deposit plus the balance make up the full price. When your order is ready to ship, we will email you a secure link to pay the remaining balance. Please pay it within 14 days of that email; we may send you reminders in the meantime. The balance is the amount shown when you pre-ordered and will not increase. We ship your order only after the balance has been paid in full, and promotion codes do not apply to deposit pre-orders unless the offer says so.
  • If the balance is not paid. You may cancel at any time before you pay the balance and we will refund your deposit in full. If we have not received the balance within the time stated in our email, even after reminders, we may cancel the order and refund your deposit in full.
  • Estimated timing. We currently estimate that Founding Circle pre-orders will begin shipping in summer 2027. This is an estimate based on our production schedule, not a guaranteed delivery date. Manufacturing, certification, freight and customs can all affect timing.
  • Delays. If we learn that we will not be able to ship your pre-order within the timeframe we have communicated to you, we will notify you promptly by email, give you a revised shipping estimate, and offer you the choice to agree to the delay or to cancel for a prompt, full refund. If we cannot ship within 30 days after the originally communicated date, or we cannot give you a definite new date, we will ask for your express consent to the further delay; if we do not receive it, we will cancel your order and refund you in full without you needing to ask.
  • Cancel before it ships. You may cancel any pre-order for a full refund at any time before it ships by emailing hello@tautbeauty.com with your order number.
  • Price protection. “Founding Circle pricing, locked in” means the price you paid at checkout is the final price of the Product you reserved. We will not charge you more for that Product later. Any taxes or shipping charges shown before you pay, and any import duties or taxes required by law on international deliveries, are separate.
  • Changes to specifications. Pre-ordered Products are finalized during production. We may make non-material improvements to design, materials, packaging or accessories between the pre-order and shipment. If we make a change that materially reduces the Product’s core functionality, you may cancel for a full refund.
  • Allocation. If demand exceeds supply, we may limit quantities per customer and allocate units in order of receipt. If we cannot fulfill your pre-order, we will refund you in full.

Joining a waitlist (without paying) does not create an order or obligate either of us. It simply asks us to tell you when a Product becomes available.

6.Pricing, promotions and coupon codes

Prices are shown in U.S. dollars unless the Site states otherwise. Any sales tax, value-added tax or shipping charge that we add to an order will be shown to you before you pay; if none is shown, none is added by us. Prices do not include import duties, customs fees or similar charges levied on international deliveries, which are explained in the shipping section below. We may change prices at any time, but a change never affects an order you have already placed.

Sale pricing

Where a Product shows a struck-through “regular” price next to a lower price, the lower price is the price you pay. Sale prices apply for a limited time or while supplies last, and we may end a sale at any time. We do not adjust the price of an order after it is placed if a Product later goes on sale or the price changes.

Coupon and promotion codes

  • Codes are entered at checkout, are subject to any conditions shown with the offer, and have no cash value.
  • Unless the offer says otherwise, only one code can be used per order. Codes may be combined with sale pricing but not with other codes.
  • Some codes are limited to first-time customers, a minimum order value, a number of redemptions or an expiry date. Expired, used-up or deactivated codes cannot be redeemed, and codes cannot be applied to a completed order.
  • If you return a Product bought with a code, you are refunded the amount you actually paid, not the pre-discount price.
  • We may deactivate a code and cancel orders placed with a code that was obtained or used in error, in breach of its conditions, or through fraud, automation or abuse.

Pricing errors

We take care to price accurately, but mistakes happen. If a Product is listed at an obviously incorrect price, we may cancel the order (before or after we accept it) and refund anything you paid, or offer you the chance to reconfirm the order at the correct price.

7.Orders, acceptance and payment

When you submit an order, you are making an offer to buy. Our automated confirmation that we received your order is not an acceptance. A contract is formed when we confirm that your order has shipped (or, for a pre-order, when we confirm your payment and reservation), and in each case only for the Products covered by that confirmation.

Payment

Payments are processed by Stripe, Inc. and its affiliates. By placing an order, you authorize us (through Stripe) to charge your payment method for the total shown at checkout, and you confirm that you are authorized to use that method. We never see or store your full card number. Your use of Stripe is also subject to Stripe’s own terms and privacy policy.

Our right to decline or cancel

We may decline, limit or cancel an order — before or after payment — for reasons including: a Product being unavailable; an error in pricing or description; suspected fraud, resale or abuse; an inability to verify your information; a payment that fails or is reversed; or a shipping destination we do not serve. If we cancel an order after you paid, we will refund the amount charged.

Please talk to us before filing a chargeback

If something is wrong with your order, email hello@tautbeauty.com first — we will almost always be able to fix it faster than your bank can. If a payment dispute (chargeback) is opened, we may share the order, delivery, communication and Site-usage records relevant to the dispute with our payment processor and your bank in order to respond. Opening a dispute in bad faith, or after we have already refunded you, may result in us declining future orders.

8.Shipping, delivery and risk of loss

We currently ship only to the following countries: United States, Canada, Australia, New Zealand, and Singapore. At this time we do not sell or ship to the European Economic Area or the United Kingdom. We may add or remove destinations at any time, some Products or editions may not be available everywhere, and we may cancel and refund any order we discover is bound for a destination we do not serve.

  • Timing. Any delivery window we give you — on the Site, at checkout or in a message to you — is an estimate, not a guarantee. Carrier delays, weather, customs clearance and peak-season volume are outside our control.
  • Your address. Please check your shipping address carefully. We are not responsible for delay or loss caused by an incorrect or incomplete address you provided. If a package is returned to us as undeliverable, we will contact you to arrange reshipment, and the reshipment cost may be charged to you.
  • Title and risk of loss. Title and risk of loss pass to you when the carrier delivers the Product to the address you provided (or, if you or your representative sign for it, when it is signed for). If a package is shown as delivered but you have not received it, contact us within 7 days so we can open a carrier investigation.
  • Damaged in transit. If a Product arrives damaged, keep the packaging and contact us within 7 days of delivery with photos. We will repair, replace or refund it at no cost to you.
  • International orders. For deliveries outside the United States, you are responsible for any import duties, customs fees, taxes and brokerage charges that apply, unless we state at checkout that they are prepaid. These charges are set by the destination country, are not part of the Product price, and are not refundable by us except where we are required by law to refund them. Delivery may require you to provide identification or customs information.
  • Lithium batteries. Taüt devices contain a rechargeable lithium-ion battery, which is subject to carrier and air-transport restrictions. This can affect shipping methods and timing, and may mean we cannot ship to certain addresses, such as some P.O. boxes or freight-forwarding addresses.

9.Returns, cancellations and refunds

We want you to love your ritual. If Taüt is not right for you, here is how returns and refunds work.

30-day return window

You may return a Product for a refund of the purchase price within 30 days of delivery, subject to the conditions below. To start a return, email hello@tautbeauty.com with your order number. We will confirm the process and provide return instructions; please do not send a Product back without first contacting us.

  • The Product should be returned with its accessories (charging dock, cable and guides) and, where possible, in its original packaging. Because Taüt is used on skin, we ask that you clean the device before returning it. Reasonable signs of use from trying the Product are acceptable; damage, missing parts, or signs of misuse, modification or abuse may reduce or void the refund.
  • Unless the Product is defective, damaged or sent in error, you are responsible for the cost and risk of returning it. We recommend a tracked, insured service. We will refund original outbound shipping only where required by law or where the return is due to our error.
  • Products we clearly identify at the time of sale as final sale are not eligible for return unless they are defective.

Defective, damaged or incorrect Products

If a Product arrives defective, damaged or is not what you ordered, contact us and we will, at no cost to you, repair or replace it or refund you in full, including the reasonable cost of returning it. See alsoLimited warranty.

How refunds are issued

  • Refunds are issued to your original payment method. Once we receive and inspect a returned Product, we process the refund within 10 business days; your bank or card issuer may take additional time to post it.
  • Pre-orders cancelled before shipment are refunded in full to the original payment method (see Pre-orders and the Founding Circle).
  • Refunds cover the amount you paid for the Product, net of any discount applied — for a deposit pre-order, that is the deposit and, if you have paid it, the balance. Duties and taxes collected by customs or paid to a carrier are not refundable by us.
  • We may refuse or reverse a refund where we reasonably believe a return is fraudulent, a Product returned is not the one we sold, or the return policy is being abused.

Nothing in this section limits any statutory cancellation, return or refund right that applies to you under the law of your country and cannot be waived.

10.Limited warranty

What we promise. Taut Beauty LLC warrants to the original consumer purchaser that a new Taüt device purchased from us will be free from defects in materials and workmanship under normal personal use for 12 months from the date of delivery (the “Warranty Period”). Accessories such as charging docks and cables are covered for the same period.

Your remedy

If a covered defect appears during the Warranty Period, we will, at our option and at no charge to you, repair the Product, replace it with a new or certified-refurbished Product of equal or greater specification, or refund the purchase price. A repaired or replaced Product is covered for the remainder of the original Warranty Period or 90 days, whichever is longer.

How to make a claim

Email hello@tautbeauty.com with your order number, a description of the problem, and photos or a short video where helpful. We may ask you to complete simple troubleshooting steps before issuing a return authorization. Please keep your proof of purchase.

What is not covered

  • Damage from accident, drops, crushing, misuse, abuse, neglect or use contrary to the instructions.
  • Water damage resulting from use outside the Product’s stated water-resistance rating, from charging while wet, or from damaged or missing seals.
  • Unauthorized repair, disassembly, modification, or use of non-Taüt chargers or accessories.
  • Normal wear and tear, cosmetic wear (such as scratches), and gradual reduction in battery capacity over time.
  • Products purchased from unauthorized resellers, or whose serial number or labels have been removed or altered.
  • Loss or theft, and consequential costs such as the cost of travel or alternative products.

To the fullest extent permitted by law, any implied warranties on the Products (including the implied warranties of merchantability and fitness for a particular purpose) are limited in duration to the Warranty Period. Some jurisdictions do not allow limits on how long an implied warranty lasts, so this limit may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary by state, province or country. It does not limit any consumer guarantees or statutory rights that cannot be excluded, including under the laws of Australia and New Zealand (see Rights in specific countries and states).

11.Safety, health and proper use

Read all instructions and safety information supplied with your Product before first use. Taüt is a cosmetic device and is not a substitute for medical advice, diagnosis or treatment.

Consult a professional first

Speak with a physician or qualified healthcare professional before using Taüt, and do not use it, if any of the following apply to you:

  • You are pregnant or nursing, or you are unsure whether you should use facial devices.
  • You have a pacemaker, defibrillator or other implanted electronic or metal device, or an electronic medical device.
  • You have epilepsy or a seizure disorder, a neurological condition affecting the face, or a bleeding or clotting disorder, or you take blood-thinning medication.
  • You have, or are being treated for, cancer or a skin condition on the face, or an active infection, open wound, rash, sunburn, cold sore or severe acne in the treatment area.
  • You have recently had facial surgery, injectables, fillers, laser or resurfacing treatments, or dental work, unless your practitioner has said it is safe.
  • You have a condition, allergy or sensitivity that makes you unsure whether the Product is suitable.

Using Taüt safely

  • Do a patch test on a small area first, and stop if you feel pain, numbness, burning or unusual discomfort.
  • Use as directed in the guide. Do not use on the eyes, eyelids, throat, broken or irritated skin, or over the thyroid or carotid area.
  • Do not use while driving, sleeping or in any situation where you cannot give the device your attention.
  • Keep out of reach of children. Adult use only; supervise any use by a person who needs assistance.
  • Do not use a Product that is damaged, cracked, overheating or malfunctioning. Contact us instead.

Battery, charging and water

  • Charge only with the supplied dock and cable or a compliant replacement from us. Charge on a dry, hard surface, away from heat and flammable materials, and do not leave a charging device unattended for long periods.
  • Do not charge the device while it is wet. Dry the device and charging contacts first.
  • Water resistance is rated as stated in the Product specifications, applies to fresh water under normal use, and may decrease with wear and time. It does not extend to hot tubs, saunas, steam rooms, salt or chlorinated water, or deliberate submersion beyond the rated depth and duration.
  • Do not open, puncture, crush, heat or incinerate the device. The lithium-ion battery cannot be user-serviced. If it swells, leaks, smokes or becomes hot, stop use immediately, move it away from flammable items and contact us.
  • Dispose of the device and battery through an approved electronics or battery recycling program — never in household trash.

If something goes wrong

Stop using the Product and seek medical attention for any adverse reaction or injury, then tell us at hello@tautbeauty.com so we can help and, where appropriate, report and investigate. We may also contact you about safety notices or recalls using the details you gave us at purchase, so please keep them up to date.

You use the Product at your own discretion and are responsible for deciding whether it is appropriate for you. Nothing in this section limits liability that cannot lawfully be limited.

12.Intellectual property

The Site and everything on it — including the Taüt name and logo, product designs, photography, film, illustration, text, software and the way they are arranged — is owned by or licensed to Taut Beauty LLC and protected by copyright, trademark, design and other laws. “Taüt” and the Taüt logo are trademarks of Taut Beauty LLC. All rights not expressly granted are reserved.

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Site for your personal, non-commercial use, including to browse and place orders. You may not copy, scrape, reproduce, modify, distribute, sell, reverse engineer or create derivative works from the Site or Products except as allowed by law or with our written permission.

If you send us ideas, suggestions or feedback, you agree we may use them without restriction or compensation to you. Please do not send us confidential information through the Site.

If you believe content on the Site infringes your intellectual property rights, email hello@tautbeauty.com with enough detail for us to locate and evaluate it.

13.Acceptable use

You agree not to:

  • use the Site for any unlawful, fraudulent or deceptive purpose, or to place orders you do not intend to honor;
  • buy Products for resale or commercial use, or use bots, scripts or other automation to buy, reserve or access the Site, without our written consent;
  • attempt to gain unauthorized access to the Site, our systems, other users’ information or the administrator area;
  • introduce malware, probe or test the Site’s vulnerabilities, or interfere with its operation or security;
  • scrape or harvest data from the Site, or use it to build a competing product or dataset; or
  • misuse promotional codes, create multiple identities to exploit a first-time offer, or otherwise manipulate pricing or promotions.

We may suspend or restrict access, cancel orders and report conduct to the authorities where we reasonably believe these rules have been broken.

14.Communications and marketing

Service messages. By placing an order or joining a waitlist you agree that we may communicate with you electronically about it — for example, to confirm orders, announce shipping, respond to support requests or send safety notices. These messages are part of the service, and we may send them even if you have unsubscribed from marketing.

Marketing. If you subscribe to our newsletter or opt in to marketing at checkout, we will send you product news, launches and offers. You can unsubscribe at any time using the link in any marketing email or by writing to hello@tautbeauty.com. We do not send marketing text messages unless you separately opt in.

Notices we are required to give you in writing can be delivered by email to the address you provided or by a notice on the Site.

15.Third-party services and links

The Site relies on third-party services — for example, Stripe for payments, and cloud providers for hosting and data storage. The Site may also link to websites we do not control, including social media pages. We are not responsible for those third parties’ content, products or practices, and your dealings with them are governed by their own terms.

16.Affiliates and referral links

Some people share Taüt Beauty through a personal referral link and may earn a commission when someone orders through it (our “affiliates”). If you arrive through one, a small cookie records which affiliate introduced you, as explained in our Privacy Policy.

  • Your order is with us. Using an affiliate’s link does not change your price, and it does not give you any discount unless a code or offer is shown to you on the Site or at checkout. The contract for your order is between you and Taut Beauty LLC, on these Terms.
  • Affiliates are independent. They are not our employees or agents and cannot make promises, give warranties, change prices or terms, or speak for us. Rely only on what these Terms, the Site and your order confirmation say. We ask affiliates to disclose that they earn a commission and to be truthful, but we do not control what they say, and we are not responsible for statements that are not ours.
  • Their experiences are their own. Anything an affiliate says about results reflects their personal experience. Individual results vary and are not guaranteed (see Our Products and what to expect).
  • Your information stays with us. We do not give affiliates your name, email address or shipping details; they only see that an order was placed and what it earned them.

If an affiliate’s promotion of Taüt Beauty seems misleading, or does not disclose that they are paid, please tell us at hello@tautbeauty.com.

17.Privacy

Our Privacy Policy explains what personal information we collect, how we use it and the choices and rights you have. It forms part of these Terms.

18.Disclaimers

To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available”, and we disclaim all warranties about them, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Site will be uninterrupted, secure or error-free or that its content is complete or current.

The Products are covered by the Limited warranty above, which is not affected by this section. We do not promise that any specific cosmetic result will be achieved (see Our Products and what to expect). Nothing in these Terms excludes or limits any warranty, guarantee or right that by law cannot be excluded or limited.

19.Limitation of liability

To the fullest extent permitted by law, Taut Beauty LLC and its affiliates, officers, employees, contractors and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or anticipated savings, arising out of or related to the Site, the Products or these Terms, even if advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for all claims arising out of or related to the Site, a Product or these Terms will not exceed the greater of (a) the amount you paid us for the Product giving rise to the claim and (b) US$100.

Nothing in these Terms limits or excludes liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • a defective Product to the extent liability for it cannot be limited by law; or
  • any other liability that cannot be limited or excluded under applicable law.

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. In that case, our liability is limited to the fullest extent the law permits.

20.Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless Taut Beauty LLC and its affiliates, officers, employees and contractors from claims, losses and expenses (including reasonable legal fees) arising from third-party claims caused by your breach of these Terms, your violation of law, or your infringement of another person’s rights through your use of the Site. This does not apply to the extent prohibited by law, and it does not make you responsible for ordinary use of a Product or for injury or loss caused by our own negligence or by a defect in a Product.

21.Governing law

These Terms and any dispute arising out of or relating to them, the Site or the Products are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and, where applicable, the Federal Arbitration Act. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer residing outside the United States, you also keep the benefit of the mandatory consumer protection laws of the country where you live, and nothing in this section deprives you of them.

22.Dispute resolution; binding arbitration; class action waiver

This section applies to customers in the United States. Please read it carefully. It limits how disputes are resolved. If you live elsewhere, your local consumer rights apply instead — see Rights in specific countries and states.

Informal resolution first

Most concerns can be solved quickly. Before starting a formal proceeding, you agree to email hello@tautbeauty.com with a short description of the problem and what you are seeking, and give us 30 days to try to resolve it.

Binding individual arbitration

If we cannot resolve a dispute informally, you and Taüt Beauty agree that any dispute, claim or controversy arising out of or relating to these Terms, the Site or the Products (including their formation, enforceability and scope) will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules in effect at the time, rather than in court, except as set out below. The arbitrator may award the same individual relief a court could. The AAA’s rules and filing instructions are available at adr.org. Arbitration can take place by video, phone or written submissions, or in person in the county where you live. We will pay all AAA filing, administrative and arbitrator fees beyond what you would pay to file a lawsuit in court, unless the arbitrator finds your claim frivolous.

What stays in court

  • Either of us may bring an individual claim in small-claims court if it qualifies.
  • Either of us may seek injunctive relief in court to stop actual or threatened infringement or misuse of intellectual property.
  • Claims that by law cannot be subject to pre-dispute arbitration are not covered.

No class actions or jury trials

To the fullest extent permitted by law, you and Taüt Beauty each waive the right to a jury trial and to participate in a class action, class arbitration, consolidated or representative proceeding. Claims may be brought only in an individual capacity. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be heard in court, and the rest of this section will remain in effect.

Your right to opt out

You may opt out of this arbitration agreement by emailing hello@tautbeauty.com within 30 days of first accepting these Terms, with the subject “Arbitration Opt-Out” and your name, the email address used for your order and a clear statement that you opt out. Opting out does not affect any other part of these Terms.

Courts

For any dispute not subject to arbitration, you and Taüt Beauty consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, except where you are entitled by law to bring a claim where you live.

23.Rights in specific countries and states

European Economic Area and United Kingdom

We do not currently sell or ship to the European Economic Area or the United Kingdom, and the Site is not directed at buyers there. If we begin to, we will update these Terms first to reflect the consumer rights that apply in those places, including statutory cancellation and conformity rights.

Australia and New Zealand

Our Products come with guarantees that cannot be excluded under the Australian Consumer Law and the New Zealand Consumer Guarantees Act. For Australian customers: you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage, and to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. The limited warranty above is in addition to those rights.

Canada

Nothing in these Terms limits your rights under the consumer protection and sale-of-goods laws of your province or territory, including Quebec’s Consumer Protection Act. The arbitration agreement and class-action waiver in the dispute resolution section do not apply to residents of Canada.

California residents

Under California Civil Code §1789.3, California users are entitled to the following specific consumer rights notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Other jurisdictions

Some places give consumers additional rights that cannot be waived. Where that is the case, these Terms apply to the fullest extent permitted and are read so that they do not reduce those rights.

24.Events beyond our control

We are not liable for any delay or failure to perform caused by events outside our reasonable control, including natural disasters, pandemics, labor disputes, supplier or manufacturing failures, carrier or customs delays, governmental action, war, terrorism, power or internet outages, or cyber-attacks. Where such an event delays an order, our obligations are suspended for its duration, and you keep your right to cancel and be refunded for an undelivered order.

25.General terms

  1. Entire agreement. These Terms, together with the Privacy Policy and any specific terms shown at checkout, are the entire agreement between you and us about the Site and Products and replace earlier understandings.
  2. Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the rest of the Terms will remain in effect.
  3. No waiver. Our failure to enforce a right or provision is not a waiver of it.
  4. Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, financing or sale of assets, or to an affiliate.
  5. Export and sanctions. You may not use or export the Products in violation of applicable export controls or sanctions laws, and you confirm you are not on any restricted-party list.
  6. Survival. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification and dispute resolution — will do so.
  7. Headings and language. Headings are for convenience only. If these Terms are translated, the English version prevails to the extent permitted by law.
  8. Accessibility. We want the Site to be usable by everyone. If you have trouble accessing any part of it, email hello@tautbeauty.com and we will help.

26.Contact us

Questions about these Terms, your order or a Product? We are here to help.